Better – Kofax to HPE Content Manager Integration

HP provide an export connector (release script) for Kofax Capture to enable you to export scanned documents into HPE Content Manager (formerly HP Records Manager / Trim Context).

This has been around for a while and is used in most HPE Implementations in it’s most basic form.

You can find the reference information here.

Sometimes it’s good to look a better ways of doing things.

This article assumes that you are comfortable with the basic operation of the export connector but are looking at ways to improve, basically getting a more joined up capture system.

We are going to look at;

  • The Basic Experience
  • A Better Experience (For a lookup scenario)
  • Implementing that experience
    • Configuring the Export Connector
    • Writing a Lookup Function
    • Calling the Lookup Function
    • Fine Tuning

Ok so here goes.

Basic Experience

A lot of times the export connector is used in manual mode.

Every time a document is indexed the user sees the export connector (The panel underneath Trim Control Panel), clicks “Create Record”.  They then get the Record Creation screen which they fill in using the mouse.  If the names of your Kofax field and Trim fields align then they are defaulted (See Trim_Title in this example).

Better Experience

So a better experience is not to see the Export Connector at all.  If the record can be created using just Kofax then manual indexing will be quicker and if you are using ICR / OCR / Recognition it can be potentially automated.

So we want something like below.  We don’t really want to see that ugly record creation screen.

User just keys in the unique reference and the rest of the data should be pulled in from Records Manager, they can eyeball the image to make sure it matches, then the record should be automatically created.


Ok so we know what we want but how to do.

Configuring the Export Connector

So to ensure that the export connector is working but not visible we set it to automatically invoke.


Writing a Lookup Function

So when the user keys in a unique reference we want to lookup information from Records Manager.  So where is this going to come from?  Well normally each record you scan is going into a folder and that folder will often carry all the meta data we need to visually check an image.

So our lookup is going to be to Records Manager which means a lookup function using the SDK.

This we can do using the .NET scripting built into Kofax.

What the script does is;

  • Connects to Trim
  • Finds the folder that matches our unique reference
  • Copies the meta from Trim back to Kofax so that the indexing user can see it
  • Ensures that when release the scanned document will be put in the correct folder (by setting the special Kofax field TRIM_Container
  • Ensures that the title is correct on the scanned document by setting the special Kofax field TRIM_Title

Calling the Lookup Function

The lookup function can be called as the post processing event on your unique lookup field.

Fine Tuning

Ok so you get the gist of one way of getting a better, more joined up capture experience for Kofax to Records Manager.

To get this ready for production you will also have to consider;

  • Kofax users moving backwards and forwards through batches and potentially changing values.
  • Setting a default destination container (This stops the manual record creation screen from randomly appearing in older export connector versions).

In Summary

The out of the box Kofax to Records Manager integration provides a good starting point.

With judicious use of scripting and configuration, however, you can make the two products really tightly integrated.

This can really reduce the time taken to scan documents especially with higher volume capture scenarios.